Refund Policy
Your satisfaction is important to us. If you are not completely satisfied with your purchase, we're here to help.
Return Eligibility
Items may be returned if they:
- Are unused and unworn
- Are in their original packaging
- Have all original tags attached
- Are returned within 7 days of delivery
Non-Returnable Items
The following items cannot be returned or refunded:
- Sale or clearance items
- Gift cards
- Personalized or customized products
- Products showing signs of wear, washing, or damage caused by the customer
Damaged or Incorrect Items
If you receive:
- A damaged item
- The wrong product
- A defective product
Please contact us within 48 hours of delivery with:
- Your order number
- Photos of the product
- Photos of the packaging
We will review your request and arrange a replacement or refund where applicable.
Refund Process
Once your returned item has been inspected and approved:
- Refunds will be processed to the original payment method.
- Processing may take 5–10 business days, depending on your payment provider.
Shipping charges are non-refundable unless the return is due to our error.
Exchanges
If you need a different size or color, please contact our customer support team. Exchanges are subject to product availability.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrectly shipped.
Contact Us
If you have any questions regarding returns or refunds, please contact our customer support team through our Contact Us page or by email.