Privacy Policy

At Lillie & Kiddie, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting our website or placing an order.

Information We Collect

When you use our website, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely through our payment providers)
  • Order history
  • Device information, browser type, IP address, and cookies

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Deliver products to your address
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and shopping experience
  • Prevent fraud and unauthorized transactions
  • Send promotional emails (only if you choose to subscribe)

Payment Security

We do not store your credit or debit card information. Payments are processed securely through trusted third-party payment gateways.

Cookies

Our website uses cookies to:

  • Remember your shopping cart
  • Improve website performance
  • Analyze visitor behavior
  • Personalize your shopping experience

You can disable cookies through your browser settings, although some website features may not function properly.

Sharing Your Information

We do not sell or rent your personal information.

We may share your information only with trusted service providers, including:

  • Payment processors
  • Shipping and courier companies
  • Marketing service providers
  • Website hosting providers

These partners only receive the information necessary to perform their services.

Data Security

We use industry-standard security measures to protect your personal information against unauthorized access, misuse, or disclosure.

Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your account or personal data
  • Unsubscribe from marketing communications at any time

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with the revised effective date.